We’ve been trusted partners of integrators and end-users large and small since 1998, providing our knowledge, experience and coding and commissioning services around the world. With core skills sets across a number of well-respected platforms we can tackle the most challenging projects.
We serve control system integrators, end-users, and owners of integrated systems in the US and abroad. Our organization is headquartered in Cleveland, and we maintain an office in Boston. Our reputation is built on a solid foundation of putting our engineers in the field on your project to load, test and commission every aspect of the scope of work.
Founded in a 144 square foot office by Jim Felderman in 1998, ControlWorks is well regarded throughout the industry for our knowledge and professionalism. ControlWorks has had the honor of being a Crestron Service Provider (CSP) program since its inception. Now entering our 17th year, ControlWorks has a team of dedicated and skilled professionals operating out of fully-equipped offices in Boston and Cleveland.
Diversifying early on, we developed the PB-1000 BackBox for the Crestron CT-1000 touchpanel, filling the need for an inexpensive pre-construction box, the product was a instantaneous hit. Creating bullet-proof modules for popular sub-systems became another focus as more and more Dealers needed pre-packaged solutions to meet their deadlines.
With an expanding project workload, we became a Limited Liability Corporation and opened an office in Boston, MA.
In 2003 we saw again a dramatic increase in demand for quality, turn key Crestron programming, so we moved into 3500 square feet of new space more suitable for our growing operations. In 2004 we became the first CSP ever to exhibit at both the InfoComm (commercial) and CEDIA (residential) tradeshows.
Additional employees joined the ControlWorks Cleveland team in 2005 and 2006, leading to a need for additional office space — fortunately we had access to unfinished space which was rapidly modified to suit our growing needs.
In 2007, we relocated our Boston office and added staff to meet growing commercial and residential demand in that market. Both offices have access to an impressive variety of test equipment and Crestron product to ensure the highest quality product is delivered to our customers.
Thanks to a favorable real estate market, in mid-2009 we relocated our Cleveland office to 4100 square feet of glorious state-of-the art digs, built to suit our exact needs— and ensure our continued ability to meet changing demands from our customers and allow room for continued growth.
We expanded our control system footprint to include Biamp certifications and continued our engagement by becoming one of the founding members of the Biamp BAIP program.
We continued to expand our offering by achieving individual Extron certifications and becoming one of the inaugural members of Extron Qualified Independent Programmer (EQIP) program.
We offer a complete range of services to allow you to fully realize your or your client's vision. Think of us as a partner to help usher you through the many permutations of how to execute a plan. Let us know how we can help.
With data as the lifeblood of our business, we maintain a “best-in-class” IT infrastructure anchored by Dell Workstations and Dell PowerEdge Servers, and backed by infrastructure from Cisco and APC. Data availability and protection is ensured through real-time data synchronization and backup across multiple servers in geographically diverse locations using a “Private Cloud” configuration. Real-time data mirroring is combined with nightly backups and off-site media storage to ensure the highest possible level of protection. Dedicated fiber Ethernet connectivity to the Internet provided by Spectrum (formerly Time Warner) and Comcast with “five nines” availability agreements ensure our services are always available.
Complementing our data protection and availability strategy, ControlWorks team members have complete access to all resources via secure VPN from anywhere in the world and ControlWorks exchanges files with our integrators and customers via a secure file sharing tool.
We utilize the cloud-based ProWorkflow (www.proworkflow.net) project management solution and custom source code management platforms, both assuring that team members have up to the date information regarding your project and its resources.
Our staff has an amazing variety of backgrounds and long history of service with the company. Our youngest member of the team started in 2007!
ControlWorks firmly believes in continuing education by embracing manufacturer level training and certification to both maintain and expand our knowledge base.
Crestron Service Providers (CSPs) are organizations that are trained and licensed by Crestron to provide design and programming services to Crestron integrators, enterprise customers and end-users who do not have these resources on staff. They are the only Crestron authorized independent programmers.
100% of ControlWorks Programmers have achieved the prestigious title of Crestron Certified Programmer. Crestron certification is no trivial accomplishment. The curriculum includes stages of training and testing until a final certification exam is required.
To become a Silver Certified Master Programmer, the programmer must:
To become a Gold Certified Master Programmer, the programmer must:
To become a Platinum Certified Master Programmer, the programmer must:
Engineers who have achieved the DMC-D certification from Crestron possess the skills necessary for designing and configuring a Crestron DigitalMedia™ system.
To become a Crestron DigitalMedia™ Certified Designer, the programmer must:
The engineer is certified by Crestron to meet the qualifications of “DMC-E” as required in the HD Digital Transport and Distribution System (HD-DTDS) specification.
To become a Crestron DigitalMedia™ Certified Engineer, the programmer must:
The engineer is certified by Crestron to meet the qualifications of “CLC-C”.
To become a CLC-C, the programmer must:
CEDIA is the leading global authority in the $14 billion home technology industry. CEDIA represents 3,700 member companies worldwide and serves more than 30,000 industry professionals that manufacture, design, and integrate goods and services for the connected home. Visit www.cedia.org
By using an open, tested and clear set of industry standards developed by subject-matter experts to evaluate audiovisual providers, CTS holders can bring reassurance of competency, experience, and ethical behaviour to your projects.
Extron Qualified Independent Programming companies are carefully screened and selected by Extron to provide expert configuration and programming support for Extron Control System projects. EQIP companies have access to a variety of Extron resources including web based tools, continuing education, and control system training.