Residential Services: We Get Homes Connected

ControlWorks has a strong foundation of high-end, luxury Crestron Home Automation experience. Below is a snapshot of our process.

Why Use ControlWorks?

We are one of the first Crestron Services Provider (CSP) that focused on high-end luxury residential Crestron Home Automation Systems — and are one of the few still doing it today. We’ve worked on projects of all scopes and sizes, with many of them being a turn-key solution.

We’re a humble company. We’re also a hard-working company with years of practical knowledge and time-honored experience under our belt. Since 1998, ControlWorks’ team of Certified Crestron Programmers have brought decades of experience with Crestron, Extron, Biamp, QSC, and a wide range of unique 3rd party devices to the table.

As the internet of things and more configurable solutions become the norm, we excel at building bespoke residential Crestron Home Automation systems for luxury spaces. Many of our 3rd party device modules are running in tens of thousands of Crestron Automation Systems worldwide. Companies such as Pentair, DoorBird, Jandy, DIRECTV, IC Realtime, AJA, Audio-Technica, and many others have trusted us to develop and support drivers for their products.

If you’ve taken on a large project or don’t have an internal programming staff, we can help you deliver your next Crestron Home Automation project or other residential solutions on time, with no questions about the final costs.

Getting Started and Estimating Costs

Send us your projects design and scope of work as soon as possible. The earlier you can partner with us, the better we can ensure that your design does not fall short of any expectations. It can be a Word document, spreadsheet, report from an estimating program or drawing file in just about any format. We’re looking for enough information to generate a cost estimate. Once we have enough detail, we can provide you with a fixed-price, scope-of-work contract.

Fixed-Price Contract

Send us your design, scope documents, or give us a call to talk about your project. It can be a Word document, spreadsheet, report from an estimating program or drawing file in just about any format including the back of a napkin (seriously, we've accepted one before). We'll review your provided documentation, and ask questions to make sure we understand your project.

Once we have a clear understanding of your goals, we will provide you with a fixed-price scope-of-work. This allows you to understand the total cost of your project; unlike a time and expenses approach, as long as the scope doesn't change, our price won't change.

What if there are Changes? We know this happens. If it's something small, we'll accommodate it. Large changes or additions to the scope-of-work are worked through a simple change order process.

User Interface
It’s practically the only thing your client will ever see of your work, so it’s got to be good. We’ve been building Crestron Touchpanels and working through user experience challenges for a long time — since touch screens used to have only eight colors available. As such, we value form as much as function.
Relationship Development

When you engage ControlWorks, we become your partner. We don’t consider ourselves just programmers, but rather a resource to support the whole arc of your Crestron home automation project. If you need something by this Friday, we most likely aren’t your best option. But if you want a partner who is invested in the success of your residential control system project and the brands you represent, we’d love to talk.

On-Site Commissioning

Since our first project in 1998, we have always commissioned our own work at the project site.  We never phone it in. We know your staff is busy completing a major project and they should not be tied up with testing our products. Having us at the site allows for a very efficient triage process to sort out issues with software, hardware or connectivity.

On-Site Startup

In order to regulate the quality of our product and ensure the proper operation of your residential control system, we travel onsite to commission every system. Many other companies are willing to email you some code and answer the phone every once in a while. Trying to start-up a system over the phone can consume an enormous amount of time for both parties and increase costs rapidly.

An essential part of our partnership is having our engineer at the site to go through each sub-system. This ensures that the functional scope of the residential control system gets checked properly, and leads to a rapid start-up of the system where even the largest of integrated systems can be implemented in only a few days.

Post-Commissioning Support

Even the best planned on-site commissioning efforts are left with a few open items. Our fixed pricing model allows for some amount of support to cover remotely tying up loose ends.

Give Us The Opportunity To Discuss Your Next Residential Control System Project.

If you’ve been used to managing your own Crestron Programming, we understand that releasing that control to someone out of your organization can be daunting. But we’ll partner with you to ensure the job is done right and to your specifications. Call us at 440.449.1100 to discuss a residential project or a custom-built solution. Or, you can email us at at your convenience.